Privacy Policy

Last Updated & Effective: September 11, 2025

Galaxy Epoxy Coating (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communications.

  1. Information We Collect

We may collect the following information when you visit our website, request a quote, or communicate with us:

  • Contact Information: name, phone number, email, and address.
  • Project Details: information about your floor or property for service quotes.
  • Communication Data: SMS, MMS, phone call, or email interactions with us.
  • Technical Data: IP address, browser type, and device information.
  1. How We Use Your Information

We use your information to:

  • Provide quotes and deliver epoxy coating services.
  • Schedule appointments and follow up on your project.
  • Send updates, promotions, and special offers (only with your consent).
  • Improve our website, services, and customer experience.
  • Comply with legal, safety, and regulatory requirements.
  1. SMS/MMS Communications (A2P 10DLC Compliance)
  • By providing your mobile number, you consent to receive text messages from Galaxy Epoxy Coating.
  • Message frequency: Varies based on your requests and ongoing services.
  • Message and data rates may apply.
  • You can opt out at any time by replying STOP to any text message.
  • You can request HELP for assistance at any time.
  • We will never sell, rent, or share your phone number with third parties for their own marketing.
  1. How We Share Information

We do not sell your personal information. We may share it only with:

  • Trusted service providers who help us deliver services (e.g., scheduling, payment processing).
  • Legal or regulatory authorities if required by law or to protect rights and safety.
  1. Data Security

We use some of the highest technical and organizational safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute protection. We’ve been helping keep sensitive data safe online since 1996.

  1. Your Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Opt out of marketing communications at any time.
  • Request deletion of your data, subject to legal or service obligations.
  1. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

  1. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

  1. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Galaxy Epoxy Coating
Serving Beaufort, Charleston & Jasper Counties
(843) 310-4747
info@galaxyepoxycoating.com